Web Site Maintenance -- Meglar

All requests for updates and changes (maintenance) must be submitted in writing by email or attachment to email (.doc, .pdf, .txt, .rtf). Urgent requests may be phoned in, but must be followed up with written requests.
Contracted maintenance will have priority over non-contracted work. Requests for changes and updates not under contract will be handled on a first come, first serve basis.
An additional 15% will be added for changes or updates specifically requested to be made before or after business hours, on weekends or holidays.
Payment for non-contracted services rendered is due within 10 days of work completion. Late or non-payment of charges will allow Meglar to remove or replace any updated or changed web pages or files from your web site at our discretion.
Payment for contracted services is due at sign-up.
Maintenance hours are good for 1 year from date of purchase.
"Maintenance" is defined as keeping the web site current. It is not intended to be a redesign or revamp.
Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged.
Your web site may be using third-party components (web site trackers, weather info-feeds, etc.). We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your site stemming from regulations of these third party components will be billed at the normal hourly rate. (Example: A retail site might be connected to Authorize.net. If Authorize.net requires changes in the code, this will be billed as normal maintenance fees.)